This Privacy Policy explains how Built Broad ("we", "us") collects, uses and shares your personal information when you visit or buy from builtbroad.com (the "Site").
Information we collect
- Information you give us: name, email address, shipping and billing address, phone number, order details and any message you send us.
- Payment information: processed by our payment providers through Shopify's secure checkout. We do not store full card numbers.
- Device and usage information: IP address, browser type, pages viewed and how you interact with the Site, collected through cookies and similar technologies.
How we use it
- To process and ship your orders, handle returns and provide customer support.
- To send order and shipping updates and, if you opt in, marketing emails (you can unsubscribe at any time).
- To keep the Site secure, prevent fraud and improve our products and Site.
- To measure and, where permitted, personalize our advertising.
How we share it
We share personal information only with service providers that help us run the store, such as Shopify (our e-commerce platform), payment processors, shipping carriers and fulfillment partners, email and analytics providers, and advertising platforms. We may also disclose information when required by law. We do not sell your personal information for money.
Cookies
We use cookies to keep your cart, remember your preferences, understand how the Site is used and measure advertising. You can manage cookies in your browser settings and through the cookie or privacy controls shown on the Site.
Your rights
Depending on your state of residence (for example California, Colorado, Connecticut, Virginia or Texas), you may have the right to access, correct, delete or get a copy of your personal information, and to opt out of targeted advertising or the "sale" or "sharing" of personal information as those terms are defined by law. To make a request, email support@builtbroad.com. We will not discriminate against you for exercising your rights.
Data retention and security
We keep order information as long as needed for our records, legal and tax obligations. We use reasonable safeguards to protect your information, but no method of transmission over the internet is completely secure.
Children
The Site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children.
Changes
We may update this policy from time to time. The latest version is always posted on this page.
Contact
Questions about your privacy: support@builtbroad.com.